PLM Pressing: apps and user guide

The software for dry cleaners: the counter on the computer, the web or an Android phone. Deposits, one label per piece, customer tracking by QR, storage, pick-up with a code, alerts and the day’s till.

• The counter app (Android)

  Scan the QR code, open the downloaded file and, if the phone asks, allow installation from this source. Does it not install? Take the “older phone” version. The camera scans customers’ QR codes at pick-up.

  
  Download the appOlder phone version

• The owner: computer and browser

  The Windows software (exe) comes with your licence. You can also open PLM Pressing in the browser of any computer or phone, with your account.

  
  Open PLM Pressing

Getting started (the owner, once)

1. Activate the licence: the exe shows the computer code; send it to PLM on WhatsApp and paste the key you receive.
2. Create your account (e-mail and password), then your pressing: its name and phone (printed on the ticket).
3. Prices: twelve starting items; change the prices, add your own.
4. Settings: the ticket’s address and Mobile Money numbers, the normal delay, the express surcharge and the forgotten delay.
5. Team: add your manager and cashiers; each chooses a password at first login.

At the counter, every day

1. New deposit: the customer’s number (found if they came before), the items, their condition, express, the deposit paid.
2. Print the ticket (with the tracking QR) and the labels, one per piece; send the receipt on WhatsApp.
3. Washing, ironing, then “Ready: store”: note the location and send the “it’s ready” message.
4. A delay? “Report a delay”: the new date and the reason show on the customer’s page and go by WhatsApp or text.
5. Pick-up: scan the customer’s QR with the camera (or type the number), the screen shows the location; collect the rest, the customer gives the code.

The screens

Today

Collected today, deposits, what is in progress, ready, late or forgotten, and the till by payment method.

Alerts

Late, to finish today, customers to remind, forgotten; the bell at the top counts everything, for the whole team.

Deposits

By status, found by ticket number, name or phone; each deposit’s file with its steps and history.

Till

Every payment of the day, who took it, the total by method; printable in the evening.

Customers

Their deposits, what is in progress, and WhatsApp in one click.

Help

The customer lost the code

The manager can hand over without the code, with a reason (for example “ID card checked”). It is recorded.

The customer does not come

They appear under Alerts → Customers to remind two days after “ready”: a reminder with their code and link, by WhatsApp or text.

The printer

The ticket is designed for an 80 mm printer; labels print on the same one. On the phone, the receipt goes by WhatsApp.

Is internet needed?

Yes: PLM Pressing is online, which lets customers track their deposit and the owner follow the till remotely.

Every read and write checks the user’s right: another pressing sees nothing; the customer sees only their deposit, through a secret link; a wrong pick-up code is refused, five attempts per hour.